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Jackson Automotive of Fountain, Colorado recently informed their customers of a new web service they’ve enabled at OwnerAutoSite.com. The service allows Jackson’s customers to register at the site for free and then have access to a complete history of their car’s repairs and maintenance at Jackson Automotive.
Customers can also receive email reminders when it’s time for regular maintenance and view videos that explain and show the customer what they can do to prolong the life and enhance the performance of their own vehicle. They can also request service appointments online and even enter a description of the problem so that the mechanic can hit the ground running when they get there.
Increasing available information and enabling more effective and convenient communication are sure fire ways to improve your customers’ experience. Happy customers are repeat customers and serial referrers. This isn’t exactly break-through technology, but it’s a good idea and seems to present a great value proposition to the shop as well as its customers.
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When the Humane Society informed Fort Carson they would no longer be able to provide rescue and shelter services for abandoned and relinquished animals on post, Land of Ahs Kennels in Fountain, CO, stepped up to the challenge.
As of January 1, 2012, Land of Ahs is under contract with Fort Carson as Fort Carson Animal Rescue. Abandoned, lost or relinquished pets are brought to their facility, where they are cleaned, fed, housed and cared for. The intake and housing for rescued animals is in a separate building from the rest of the kennel, so there is no intermingling with the customer pet population.
After 5 days, if an animal is not claimed by its owner, the pets are available for adoption or taken by other rescue services such as Pals Forever, All Breed Rescue and even the Humane Society if they have room.
Owners Eileen and Merle Maser are happy to report that of the 15 rescued animals they’ve taken in to date, all have either been reclaimed or adopted except the one cat that came in recently. If you’ve lost a pet on or near Fort Carson, you can visit www.FCAR.biz to see if they’ve been brought to the Fort Carson Animal Rescue.
Land of Ahs is a full service kennel, located on Jordan Rd, on the south end of Fountain. They offer pet boarding as well as pick up and delivery via their Pet Taxi.
For more information visit their new and improved website at www.landofahskennel.com or call